Questions about plans, API integrations, or partnerships? Drop us a line β we reply within one business day.
General Inquiries
hello@zaprep.com
Partnerships, press, and everything else.
Support
support@zaprep.com
Account issues, billing, or technical help.
X / Twitter
@zaprep_official
Quick questions. We usually reply within hours.
We reply within one business day.
How fast do you reply?
Within one business day for emails. For X/Twitter DMs, often within a few hours.
Do you offer custom / enterprise plans?
Yes. Email hello@zaprep.com with your monthly message volume and we'll put together a custom quote.
I found a bug β where do I report it?
Email support@zaprep.com with a description and screenshot. We track every report and aim to fix critical bugs within 48 hours.
Can I request a new feature?
Absolutely. Email hello@zaprep.com or reach out on X. High-demand features make it into our roadmap.